Port security sits with our Port Protection Team, located on the ground floor of the Port Otago Annex and contactable 24 hours a day by phone +64 3 472 9877 or email Port Protection Team.
Ships wishing to enter port
Ports and shipping worldwide must comply with the International Ship and Port Facility Security Code (ISPS Code) security measures.
New Zealand’s Maritime Security Act 2004 safeguards port users and the local community, while also providing for the security of trade and tourism.
Port Otago Limited is verified by Maritime New Zealand as being compliant with all international security requirements.
International Ship and Port Facility Security Code
Vessels affected by the International Ship and Port Facility Security (ISPS) Code requirements should submit Advance Notice of Arrival forms and crew/visitor/passenger/vendor lists to the Port Facility Security Officer at least 24 hours prior to arrival at the Pilot Station or Anchorage.
N.B. All crew and ship passengers must carry photo identification when proceeding ashore.
Email Port Facility Security Officer
Cargo arrangements
Port Otago and the New Zealand Customs Service use advanced equipment and technology to ensure border security.
Secure Exports Scheme (SES)
To streamline exporters’ business processes and lower costs, the New Zealand Customs Services operates the Secure Exports Scheme (SES).
For more information on the scheme, visit the New Zealand Customs Service website.
Contractor and transport operators
For regular visitors to the port (such as truck operators), special arrangements apply.