Port access
The Port Protection Team is located on the ground floor of the Port Otago Annex (see map below) and contactable 24 hours a day by phone +64 3 472 9877 or email Port Protection Team.
Entry to the Port Otago Annex
If you are only entering the Port Otago Annex (administration building, corner of Port Chalmers’ George and Beach Streets), photographic identification is required. It is acceptable for your photographic identification to be on your mobile phone (rather than the original version).
Entry to restricted zones at Port Otago
Port Otago must comply with the Maritime Security Act 2004 which requires that access to the Port is restricted to authorised people on approved port-related business.
The security controls at Port Otago apply to everyone and are in place to keep our people, borders and environment safe.
To enter the Port, you must:
- Bring acceptable photographic identification – that is, original copies of either your passport or driver licence.
- Have a legitimate, approved and verifiable reason to access the area.
Entering any of our port facilities is deemed as consent for identification checks and searching. Failure to consent to the security measures in place will result in admittance being denied.
Port Otago is also a licenced Customs Controlled Area and a MPI approved transitional facility. Everyone entering the port must comply with the Customs and Excise Act (2018) and the Biosecurity Act (1993).
Bringing weapons into port security areas without authorised and/or written consent from Port Otago is an offence. This includes firearms, ammunition, explosives or any other dangerous or offensive weapon or instrument of any kind.
Please note: All of Port Otago’s sites have CCTV security recording and monitoring and these operate 24/7.
Maritime security level (MARSEC)
Port Otago is at Maritime security level 1.
MARSEC levels
Level 1: Normal business operations
Standard security measures are maintained at all times.
Level 2: Heightened risk of security incident
Targeted security measures are implemented.
Level 3: A security incident is probable or imminent
Highest threat level, higher security measures must be maintained.
Cruise-related access
Information for cruise tour operators
Access to wharves on cruise ship business
Port Otago swipe cards
Swipe card access requirements for Port Otago